Terms of Sale
Effective November 3, 2026
1. Who we are
furnada.com is FURNADA’s online store, sold by Kamal Ali, doing business as Furnada, 533 S Harvard Blvd, Unit D208, Los Angeles, CA 90020, United States (Seller information). Contact: info@furnada.com. These terms apply when you use furnada.com or buy from us. Our Shipping Policy, Returns, Cancellations & Refunds and Privacy Policy form part of them.
2. Ordering
To order, you must be at least 18 (or the age of majority where you live), be able to enter into a binding purchase, and give accurate contact and delivery details for an address we deliver to. There are no customer accounts: your order emails contain a private link to your order, so please keep it to yourself.
3. Products
We describe our products as accurately as we can, including dimensions, materials, colors and box sizes. Measurements can vary slightly, and colors on screen can look different in person. If an item doesn’t match its description in a way that matters, our damaged, defective or incorrect items policy applies.
4. Prices and payment
Prices are in U.S. dollars. Delivery is free everywhere we deliver (48 contiguous states and Washington, D.C.). Any sales tax is shown at checkout before you pay. You pay in full at checkout with one of the payment methods shown there; we don’t offer financing or pay-later plans. Payments are processed by Stripe, and we never see or store your full card number.
5. Order confirmation
Your order is accepted when your payment is confirmed and we email your order confirmation. If an item turns out to be unavailable, or a pricing or stock error means we can’t supply it at the price you paid, we’ll tell you promptly and refund the affected items in full. We’ll never charge you more than the price you agreed to without your permission.
6. Delivery
Delivery estimates, the delivery area and what happens if an order is delayed are set out in our Shipping Policy. We’re responsible for your order until it’s delivered.
7. Cancellations, problems with items, and refunds
How to cancel an order, how to report a damaged, defective or incorrect item, and how refunds work are set out in our Returns, Cancellations & Refunds policy. We don’t currently accept returns for change of mind. That doesn’t affect your rights for damaged, defective, incorrect or misdescribed items, for orders we can’t ship on time, or any other rights the law gives you.
8. Reviews
Product reviews are paused: we don’t currently invite, accept or publish reviews. Before they open again, we’ll set out the rules for reviews here. Messages, requests and claim photos you send us are never published.
9. Using the website
Please don’t misuse furnada.com: don’t interfere with its security or operation, place orders with false information, try to access other people’s orders or parts of the site that aren’t public, or send unlawful content.
10. Our content
The FURNADA name, logo and our original text and design are ours or used with permission. You may view and share pages for personal use, but please don’t copy or reuse our content commercially without permission.
11. Links to other websites
Links to other websites are for convenience. Those websites are run by others under their own terms and policies.
12. Your legal rights
Nothing in these terms takes away rights you have under the law that can’t be waived, including rights in implied warranties.
13. Changes to these terms
We may update these terms from time to time. The version on furnada.com when you place an order applies to that order, and a change never reduces rights you already have for an existing order.
14. Contact
Email info@furnada.com or visit our contact page.